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Customer Support


Context Help

If you feel lost inside our web hosting Control Panel, the very first step you should take is to press the Help button, which is present on each and every page. A pop-up window will appear. It offers comprehensive info about all the actions that you can perform on the page in question. Each pop-up window shows up on the same page so that you can quickly get back to your work.

Video Tutorials

We have a huge assortment of how-to videos describing how to work with our Control Panel. They're intended for those of you who would like to see how things are being done instead of just reading articles. In this way, anyone can quickly find their way around our Control Panel by merely watching our step-by-step educational videos.

F.A.Q.

If you can't discover the solution you searching for, take a gaze at our comprehensive Frequently Asked Questions section, which covers questions asked by actual customers and offers real solutions. We regulary "revamp" our Frequently Asked Questions section with new articles so as to encompass all the innovations and new additions to our system.

Ticketing System

If you still can't find the solution you are looking for in the Frequently Asked Questions section either, you can touch base with our excellent team of client support engineers available 24/7 and eager to help you with any issue. Each support ticket you submit will be replied to within one hour (the average trouble ticket response time is approximately twenty mins), so you will never have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 299760

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

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